We regret this, as we have already organised a great deal to ensure that you have the perfect evening with us. We therefore take the liberty of charging the booked menu price per cancelled person. We always calculate with at least six people per Rooftop Igloo. (Example: You have booked the Rooftop Igloo for seven people, five come, two don't turn up. Then we charge for six menus in the evening).
If your entire group has to cancel, please let us know as soon as possible on +41 (0)31 339 52 42 and we will try to rebook your Rooftop Igloo at short notice. If this is successful, we will waive the cancellation fee. However, if this does not work, we will have to charge the full cancellation fee of CHF 50 per person to the credit card on file. (Example: You have reserved the Rooftop Igloo for six people. Then the cancellation fee is CHF 300). This is to cover the costs we have already incurred.